Tech Info 082: HELIOS Preview extension for QuarkXPress may delete files

HELIOS Tech Info #082

Fri, 25 Jun 2004

HELIOS Preview extension for QuarkXPress may delete files

We received feedback from HELIOS partners and customers that the HELIOS Preview extension does delete files when the preview is saved.
This issue affects both Mac OS and Windows Preview extensions, including updates up to u0393.
This problem does only occur when the “Create preview on saving” preference is off and a hotkey is used for saving. Then it could happen that every other file in the folder wher the XPress document is saved is removed.
HELIOS is currently investigating this issue. 
As a workaround the preference “Create preview on saving” should be switched on and no hotkey should be assigned.
As soon as a fix is available, this information will be distributed by a follow up to this Tech Info.