HELIOS continuously develops its products, which includes enhancements
and software corrections as well as support for new client and server
The following options are available to grant access to these updates:
a) Free access for the first 30 days
Within 30 days after you have received your activation
key for a new product or an upgrade to a new version, you can enter the
product serial number to access the update area.
b) Free access for authorized HELIOS dealers and system integrators
Please contact your HELIOS distributor in your country.
c) Access for all Software Upgrade Service customers
You can enter the serial number of your HELIOS product which is
registered with the HELIOS Software Upgrade Service agreement:
Part no. SE002 (ENG),
d) Access for customers who purchase an "Internet Update Access"
Please contact your dealer to purchase the HELIOS product Internet
Update Access for the duration of one year (Part no.
SE001). After the SE001 product has been
purchased, we can grant you access to the updates area by entering the
product serial number.