We received a customer report about a server slowdown on large volumes after the UB64 upgrade. In this case the deskserver process had used almost 100% of CPU when the slowdown occurred.
We investigated the issue and found that the customer had not performed the recommended desktop rebuild after migrating to UB64, as stated in the “Migrating HELIOS UB2 to UB64” notes.
We strongly recommend performing a desktop rebuild on all volumes after upgrading to UB64. This can be done either in HELIOS Admin:
=> Select the
=> Highlight the desired HELIOS volume.
Rebuild Desktop from the
or by using the “rebuild” tool on a command line:
/usr/local/helios/sbin/rebuild -f VOLUMEPATH
The deskcheck.pl script gives an overview about the status of each configured volume.
Important: The script must be called as root!
$ perl deskcheck.pl
Checking databases ... done.
or using the rebuild calls below: