Privacy Statement

HELIOS Software GmbH takes the protection of your data very seriously.

We are committed to protecting the privacy of all persons who make use of our offer and to treating their personal data confidentially. The basis for this are the respectively valid legal regulations.

Personal Information

The use of our website is generally possible without providing personal data. As far as on our pages personal data are collected (e.g. name, address or e-mail addresses), this is, as far as possible, always on a voluntary basis. If necessary, this data may be passed on to our branches or sales partners.

Contact Form

If you send us enquiries using the contact form on the HELIOS website, your details from the enquiry form, including the contact details you provide there, will be stored for the purpose of processing the enquiry and in the event of follow-up questions with us and passed on to our branches or sales partners.

Data from Mailings

If you subscribe to the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data will not be collected. We use this data to send the requested information.

You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time by sending us a message at the address given in the legal notice.

Right to Information, Deletion, Blocking

At all times, you have the right to free information about your stored personal data, their origin and recipients and the purpose of data processing as well as a right to correction, blocking or deletion of these data. You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of personal data.


Some of the Internet pages use so-called “cookies”. Cookies do not cause any damage to your computer and do not contain any viruses. Cookies serve to make our website more user-friendly and effective. Cookies are small blocks of information that are stored in the browser.
Cookies enable us to restore the settings you have made (e.g. the browser language used) on your next visit. You can configure your browser that you are informed about the setting of cookies and only allow cookies in individual cases.

Server Log Files

Our servers automatically collect and store information in so-called server log files, which are automatically transmitted to us. As a rule, these are:

  • Called web page with date/time
  • IP address of the accessing computer
  • Browser information
  • Incoming E-mails (e.g. support enquiries)
  • Address and licensing informationen (for licensees who have access)

A visit to our website cannot be assigned to specific persons. These data are not combined with other data sources. We reserve the right to check these data subsequently if we become aware of concrete indications of an illegal use.

Google+ Plug-in (“+1” button)

Our website uses so-called social plug-ins (“plug-ins”) of the social network Google+, which is operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). The plug-ins can be identified, for example, by buttons with the “+1” character on a white or colored background.
If you access a page of our website that contains such a plug-in, no direct connection to Google is established. Only by clicking such a button does your browser establish a direct connection to Google's servers. The content of the plug-in is transmitted by Google directly to your browser and integrated into the page. This integration gives Google the information that your browser has called up the corresponding page of our website. This information (including your IP address) is transmitted directly from your browser to a Google server in the USA and stored there.

If you are logged in to Google+, Google can immediately associate your visit to our website with your Google+ profile. If you interact with the plugins, for example by clicking on the “+1” button, the corresponding information is also transmitted directly to a Google server and stored there. The information is also published on Google+ and displayed to your contacts.

The purpose and scope of the data collection and the further processing and use of the data by Google as well as your rights and setting options for the protection of your privacy can be found in Google's data protection information:

Objection to Advertising E-Mails

We herewith object to the use of contact data published within the scope of the imprint obligation to send unsolicited advertising and information material. HELIOS Software GmbH expressly reserves the right to take legal action in the event that unsolicited advertising information, such as spam e-mails, is sent.

Contact Person for Privacy Issues

Helmut Tschemernjak
HELIOS Software GmbH
Steinriede 3
D-30827 Garbsen
Tel: +49 (0) 5131 70932-0

16 April 2018