OS X 10.8 “Mountain Lion” network clients will work with HELIOS UB2 based versions. Older AFP servers are not supported anymore.
HELIOS UB2 includes full Mountain Lion client support including AFP connections, printing via HELIOS TCP, and file comments.
We got a customer report where HELIOS TCP Printer did not work properly after a new OS X 10.8 installation and migration from an older OS version. This is a migration issue where not all needed files are transferred to the new OS. The “HELIOS Server PPD” is missing.
So a re-installation of HELIOS TCP Printer from the “HELIOS Applications” volume may be needed after an OS migration.
Offering professional support and excellent technical resources is very important to us. HELIOS partners offer first level support. Our goal is that every problem and question must be resolved.
Keep the installation always up to date. Install important updates, read technical information on various topics.
HELIOS solutions are often integrated into custom solutions. Here you will find advanced technical information.
All documentation is available online. We provide great overview and training videos which should help you getting started.