1. World of HELIOS: the new web site is up
2010 brings us a new year, a new decade, and a new HELIOS web
site. In addition to the very modern look, the new site also supports
multiple languages, and is currently localized in English, German,
and French. In addition, there are two new customer focused sections.
In the INDUSTRIES section, HELIOS benefits are discussed for seven
different industries. The SOLUTIONS section profiles these HELIOS
solutions: Future of DTP, HD Color, Image Processing, Proofing,
WebShare Connectivity, PDF Production, Workflow Automation, Enterprise
Fileserver, and Printing. The SOLUTIONS area is particularly helpful
in showing how the various HELIOS products work together, and
addresses the question “Will it solve my problems?”. Take
a look and let us know what you think.
2. Time Machine Backup image creator
HELIOS EtherShare UB+ customers with the latest updates installed
can select and use HELIOS volumes as Time Machine backup devices.
Apple's Time Machine detects EtherShare volumes and creates an
HFS disk image in the volume root folder to be used as a backup
disk for that user. The benefit is that OS X's built-in Time Machine
saves the backup files into this disk image, instead of creating
millions of loose files on the server. Pretty much like working
with a USB backup disk – easy to use for every Mac user. Restoring
can also be done right from the Mac OS X boot DVD.
One drawback is that these images are unlimited in size.
So admins want to limit the size of each disk image, to manage
the disk utilization of the backup disk. This inspired us to develop
the HELIOS Time Machine Image Builder, to create custom disk images
with a specified size. No sooner said than done!
Available from HELIOS WebShare at:
http://webshare.helios.de
User: tools (Password: tools)
Sharepoint: “Tools”
Select and download the “HELIOS TM Image Builder” folder.
Time Machine backups of confidential data
It can be important that admins cannot get access
to the content of Mac backups that
contain confidential data. The new HELIOS TM Image Builder allows
specifying a password to generate a custom encrypted disk image.
A very clever solution, as Time Machine works transparently with
this encrypted image; others must know the password to access
this image. Detailed information can be found in the ReadMe which
is included in the download described above.
This is a very good solution to create encrypted backups which
cannot be used or opened by unauthorized people. This is a much
better solution compared with insecure mobile USB disks. You are
welcome to share this information with users working with confidential
data.
3. Tech-Tip: Easy access to system error messages
When customers detect a server problem, inspecting the system
messages should be always the first step. HELIOS Admin offers
an easy way to inspect messages, via the Lists > System Messages menu. The HELIOS “psyslog” tool is the command line version.
The HELIOS “psyslog” command collects all the system messages
from various log files and compiles them into a single listing.
The HELIOS command psyslog -f shows all current system messages, and also lists new messages
as they are issued. This is very helpful to diagnose problems.
It works as well when HELIOS is installed on Windows – much
easier than the Windows system Event Viewer tool.